Since 1973, our agency has been advocating for seniors, their families and caregivers. As an Area Agency on Aging (AAoA) member agency, our highly trained staff and dedicated volunteers provide services to adults 60 years old or better who live in Kane, Kendall and McHenry counties. In 2012 our by-laws were amended to allow services to persons age 18 to 59 in response to being asked to administer the Veterans Intervention Program (VIP); this program provides needed services to veterans of all ages.  In 2014 services to this age group were expanded to include Information and Assistance, Adult Protective Services and Nursing Home and Community Ombudsman.

We are happy to refer those living outside of our service area to an appropriate AAoA nearest them. We are designated agency by the Federal Older Americans Act and the Illinois Department on Aging to assist seniors and their families and caregivers in accessing benefits and programs for which they are eligible. Our goal is to link seniors with resources to help them live the highest quality of life possible, in their own homes as long as safely manageable; and to assist seniors and their families in making choices and decisions when other options must be considered. Select any program to learn more about our agency and why we are the trusted resource for more than 28,000 seniors and their families every year.

Mission Statement

Senior Services Associates, Inc. is a non-profit agency dedicated to sustaining and improving the quality of life for individuals age 60 and older, the disabled, and their caregivers by providing access to the social services they need. We are dedicated to preserving their independence, promoting mental and physical well-being and protecting their rights and dignity.


The staff of Senior Services Associates, Inc. is certified by the Illinois Department on Aging (IDOA) as case managers to provide Care Coordination, Adult Protective Services and Nursing Home Ombudsman services. Certification by the IDOA requires several days of training and must be renewed each year. Senior Services Associates, Inc. currently has 79 full time and 13 part-time employees. These employees include nurses, certified nursing assistants, employees with Bachelors or Associate Degrees in Criminology, social work, psychology and other human service areas. We also have staff with Masters Degrees in social work, and Gerontology. Those employees without degrees have been granted waivers by the IDOA due to length of service they have incurred working with the senior population.
Community Participation

In order to best advocate for seniors, Senior Services Associates is a Member Agency of the following organizations and agencies:

  • Advisory Committee on Geriatric Services of the Illinois Division of Mental Health
  • Age Options
  • Alden of Waterford Advisory Board
  • American Society on Aging
  • Area Agency on Aging
  • Central Kane County TRIAD
  • Community Care Program Advisory Committee
  • Corporation For National and Community Service
  • Cosmopolitan Club
  • Elgin Domestic Violence Advisory Committee
  • Elgin Gang and Drug Task Force
  • Elgin Hispanic Network
  • Elgin Senior Providers Network
  • Elgin Township Triad
  • Family Violence Coordinating Council of the 16th Judicial Circuit Court
  • Geneva Community Chest
  • Illinois Council of Case Coordination Units
  • Illinois Coalition on Mental Health on Aging Geriatric Advisory Council
  • Illinois Department on Aging
  • Illinois Family Violence Coordinating Council
  • Kane County Mental Health Consortium
  • Kane County Senior Provider Network
  • Kendall County Resource Team
  • Kendall County Senior Provider Network
  • Kendall County TRIAD
  • Leadership Greater McHenry County
  • MAPP – Mobilizing for Action Through Planning and Partnership Committee for Cardiovascular Awareness
  • McHenry County Community Outreach
  • McHenry County People in Need Forum
  • McHenry County Senior Provider Network
  • McHenry County Substance Abuse Coalition
  • McHenry County Task Force on Aging
  • Mental Health and Aging Coalition
  • Mental Health Resource League for McHenry County
  • Partnership for a Healthier McHenry County
  • Senior Citizens Service Committee
  • South East Kane County Triad
  • The Diaper Bank of Northern Illinois
  • United Way of Batavia
  • United Way of Elgin
  • United Way of the Fox Valley
  • United Way of McHenry County
  • United Way of Metro Chicago
  • United Way of St. Charles